Development of a sustainable scaling concept that enables the non-profit organization to efficiently increase the number of verified users.
The non-profit association www.babsy.ch operates a platform that brings parents and childcare providers together in a safe way. Every user (parent or childcare provider) completes an in-depth personal check in order to be verified. This verification is carried out by trained persons (comparable to HR managers) who interview the users and verify their profile. As this process is intensive and time-consuming, the non-profit organization faces the challenge of scaling it up in a safe and sustainable manner without compromising on quality and security.